1. Pre Purchase

  • Inquiry and placement of Order: Inquiry about the product details and placing an order, call us: +91-9892987690 or email us: cs@spiritualzonshop.com

2. Order Specifications

  • Order Specifications as mutually agreed between Spiritualzonshop.com and you as a customer subject to and provided you have complete knowledge of our Terms & Conditions

3. Confirmation of Order

  • Thereby confirming the agreed product/service to be purchased and any revision of order in quantity, substitute product, discount etc.

4. Ask Expert

  • You can avail the most exclusive facility of consulting with the Experts with us. For best optimum utilisation of products/services we recommend you to have expert opinion regarding the preconditions and precautions to be specifically followed for any spiritual product/service. For further details click: Ask Expert

5. Delivery Specifications

  • Say when, where and how you want the delivery to be made, such a stage also covers the packaging requirements

6. Payment Options

  • Cash on Delivery
  • Online Payment: facilities available on our portal viz; Net Banking, Debit Credit Card Payments accepted on National and International Level.

7. Post Purchase

  • Follow up: Keeping track of the shipment and delivery of product/service at the destination specified by you.
  • After sales and services: Any after sale services enjoyed by you in connection or attached /coming along with the product/service availed by you from our portal.

8. Cancellation or Return of Products

  • We offer you flexibility in cancellation or any return of products/services availed by you. In order to enjoy these facilities kindly go through our Terms & Conditions

9. Complaint Settlements

  • Discrepancies and grievance settlement: Any discrepancies or any grievance identified by you during the process implementation of the whole of the transaction cycle would be settled by the Customer Relationship Management Cell of Spiritualzonshop.com. Feel free to call us +91-9892987690 or email us at cs@spiritualzonshop.com

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